Management

Our initial services are tailored to your individual needs, and we grow and change with you as your business develops and expands. Contact us today to discuss your plans, and let us earn the responsibility of helping you develop and expand into the future you imagine.

Complete Facility Management

Many owners of medical facilities and laboratories are too busy practicing their craft or too inexperienced with the healthcare field to successfully leverage their business expertise. Let ZC do the work for you! Our experience in managing everything from small businesses just starting out to coordinating multiple locations and corporations to joint success is yours to lean on. Depending on your needs, we can ensure the success of a single department, or lead your entire venture.

Quality Assurance and Quality Improvements

Quality improvement and quality assurance are complementary endeavors for attaining continual improvement in health care quality.

Our quality assurance programs are proven to provide our clients with stellar audits and A+ inspections. We provide in-depth examinations of your existing systems, discuss the results with you and your team, and work with you to correct deficiencies and identify areas for improvement.

Quality improvement is a proactive approach to processes and systems. It focuses on patient care and takes into account a changing market and client perceptions. Our improvement initiatives have been shown to take facilities from generic to great. As part of our quality assurance endeavors, we help your business attain the more sought after goal of dynamic market flexibility and responsiveness.

Performance Improvements

Healthcare organizations routinely pursue performance improvement initiatives to improve clinical outcomes, patient experiences, and reduce organizational costs. The initial goals of our program prioritize efforts so that your organization can achieve early successes and build momentum for future performance improvement efforts. To maintain your competitive edge, performance improvements must be ongoing and dynamic.

Employees also benefit from performance improvements. You likely already perform annual evaluations, but did you know that you can use these efforts for more than determining raises? Understanding issues in performance improvement enables a manager to help an employee succeed. Let us assess your team as a neutral party, or educate your existing leaders on how to leverage their personnel’s evaluations to truly add value to your business.

Human Resources

Regardless of whether you are just starting out or have been around for a long time, human resources is an extremely important aspect of any company that is often overlooked. Protect yourself and your employees by letting us keep you up to date on new regulations, ensuring proper documentation for audits, and developing Employee Manuals that keep everyone on track.

Looking to grow your team? We offer comprehensive employee packages that allow you to sit back and reap the benefits of the ZC Network. We leverage our connections to find the most qualified individuals to fill any role, from large to small.

Personnel Training

  • Management Training for new and existing team leaders so they can guide their co-workers and direct reports to professional success in your business. When employees grow, so do companies!
  • Sales Training to help your marketing team navigate the often dangerous terrain of Stark Laws and Anti-Kickback regulations.
  • New Employee Training in HIPAA, Medicare Fraud, Human Resources, OSHA, and even customized classes for your facility can help build confidence and increase productivity in new and existing employees.
  • CEU/PACE Credits for Licensing for doctors, medical technologists, nurses, and phlebotomists are often required by state law.
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